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Instagram Live Sales

Our popular IG Live Sales are a great way for you to have a look at the latest arrivals, learn all about healing properties of crystals, see and buy crystals in real time, have your questions answered and connect with us and the Sea Garden community... all within the comfort of your own home!

Getting in to the Live Sale:

  • Open the Instagram app on your phone or tablet during our Live Sale hours, and navigate to our Profile @seagardenkenya
  • Tap on our Sea Garden Logo (profile pic) and the Live Sale will open automatically

How to Participate:

  • Items will be shown one at a time, unless otherwise specified. If you'd like to purchase the item, comment with the word "mine"- example: "Mine Obsidian Pendant" or "Mine Aquamarine Palmstone 3" etc. 
  • The first claim on our screen gets the item. Please note: the first claim on your screen may not be accurate as IG gives preference to your own account. We can only go with what we see and are not responsible for attempted claims that are "eaten" by Instagram. Please do not claim items that have not been shown yet.
  • IG occasionally glitches and may think you're a bot and thus hide or "eat" your comment. If your comments or claims are not coming through, actively participating in the conversation, and including emojis, full sentences, or the words "Don't Block" as you claim can help rectify the situation.
  • Claiming a crystal during the Live Sale is committing to purchasing it. Please make sure you truly want it, and can afford it BEFORE claiming. 

How to Pay for Your Crystals:

  • We invoice after the sale is done and dispatch by 4pm each working day. 
  • If you are a new customer, we will DM you for your email address, and will then send your invoice directly to the provided email. You are welcome to send us your email address immediately after the sale to ensure prompt invoicing.
  • Payment is due within 24hrs. Please DO NOT abuse this, make us chase you, or push our boundaries. Lack of payment, late payments, and lack of communication can result in losing out on the item.

Helpful Advice for Live Sales:

  • Instagram sometimes blocks comments during a Live if it thinks you might be a bot. Try adding some emojis, use complete sentences or include the phrase “Don’t Block Me Instagram” with your claim if you think you’re being blocked. Participating in the conversation also helps IG recognize you as human.
  • After the Live Sale, the videos are available to view for 24 hours. You are welcome to DM us within that period to add items to your box.
  • If you're watching the Replay, simply jump to the last Live Story to check out the Recap, which highlights the items still available to claim from each night. DM us to claim an item, and if still available we’ll add it to your box!
  • Live Sales can be exciting, but sometimes it’s hard to remember exactly what you claimed. I recommend screen capturing or keeping some paper and a pen nearby to jot down your claims.
  • If you have a weak internet connection, you may experience a lag. Exiting and reopening the app usually helps with this issue.
  • We pack our crystals with the utmost care, but sometimes the Post Office can be cruel. For this reason we offer Route Insurance: a low-cost add on that completely covers anything that might go wrong. We can't recommend this company enough! Simply email us at to add this onto your order.
  • Most importantly: Have Fun! We cherish our Live Sales as a place to connect, learn, and to share our mutual passion for crystals. Let’s be respectful, kind, open-minded, and curious! Every crystal goes to the person for which it is meant.



All packages are shipped from Nairobi with our local motorbike courier or Fargo Courier. Worldwide shipping is not yet available.

Please Note: 

  • We cannot be responsible for items damaged, broken, or delayed/lost/stolen due to Fargo Courier. 
  • All items are insured whilst in transit


Please Note: 

  • Extra large and/or delicate items may require professional packing and can incur an additional packing fee, which is separate from shipping. This is rare, and we will let you know before sending the invoice. 



    We try our best to accurately display and describe each and every crystal through video, photos, and Live Streaming. As all sales have been agreed upon before purchasing by both parties; all sales are final. We do not accept returns or exchanges for any items.

    Clients understand the item colour can slightly due to differences in cameras and screens.